Help

Mobile users: Are you having an issue with our website or Reserve form in any way? We have found some mobile users have experienced issues with our mobile phone reserve form and so we are in the process of working on a more mobile compatible reserve form. We recommend using a Computer, Laptop or Tablet to send us the reserve form, or call us toll free 1-877-318-0336 or local 203-468-5644.

 

PC Users: If you experience any issues when using our website or reserve form on your computer, we would like to offer  information on a known issue with a recent (02/16) chrome browser update. Some websites which use plugins, apps and other scripting have been found to not work properly or at all, until the users chrome browser settings cache, plugin data, apps, and scripts are cleared or refresh. Here are easy step by step instructions to help you if you have this chrome browser issue:

  1. Click the 3 bar chrome options menu icon in the upper right corner of chrome.
  2. Click Settings and type cache in the Search Settings search field in the top of this settings page and tap enter on your keyboard.
  3. An arrow over the Clear Browsing Data button will show you which button to click.Click the Clear Browsing Data button indicated.
  4. Place a checkmark next to three items in this list: a.) Cookies and other site plugin data, b.) cached images and files, c.)Hosted app data
  5. Now click the “Clear Browsing Data” button. You should be done and have no more issues related to this particular update issues, with any websites while using your chrome browser.
  6. If you need to, please call us for further assistance, toll free 1-877-318-0336 or local 203-468-5644.

 

Mobile users: If you experience any issues when using our website or reserve form on your computer, we would like to offer  information on a known issue with a recent (02/16) browser update. Some websites which use plugins, apps and other scripting have been found to not work properly or at all, until the user’s mobile browser settings cache, plugin data, apps, and scripts are cleared or refresh. Here are easy step by step instructions to help you if you have this  browser issue:

  1. Tap the Settings icon on you mobile desktop.
  2. In Settings locate the browser and tap it and then scroll down to advanced and tap it.
  3. Locate Website data and tap it, then tap where it says Clear Browsing Data or Remove All Website Data, depending on the mobile device, the wording may be different than indicated.
  4. Some mobile devices give you a list to choose from, similar to items in this list: a.) Cookies and other site plugin data, b.) cached images and files, c.)Hosted app data. Depending on your mobile device, please use your knowledge of the browser settings section of your device along with these instructions to figure out how to clear the browser data in your device. We hope this has helped you retrieve the freshest page data, we are providing to you from our mobile website.

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For more information: Email us at info@oldworldpizzatruck.com